Tech puts over 12,000 bank jobs on the lineA senior Ecobank staff serves a customer during a past role swap exercise at one of the bank’s Nairobi branches. Bank teller jobs are among those threatened by digitisation. “The decrease in clerical and secretarial staff could be as a result of continued automation of banking procedures and processes,” says the regulator. SEE ALSO :Rid Kenya of unlicensed forex dealersAccording to the report, all staff levels increased except clerical and secretarial staff, with the total number of bank staff increasing by 986 to 31,889 as of December 2018. This even as employment in other ends of the chain improved following a bloodbath in 2017 when 2,792 bank workers were fired, with the support staff bearing the biggest brunt.
Source: Standard Digital November 12, 2019 21:05 UTC