Chatbots, the Artificial Intelligence (AI) powered technology, designed to stimulate human conversation has emerged as the most significant innovation of the year. They are simply computer programs powered by AI, to engage in human interactions mainly in text and voice with prompt or personalised assistance. This has fuelled innovation even further. With the Integration of Artificial Intelligence, bots have helped leverage vast functionalities. They are poised to play a major role in automating business operations, providing personalised healthcare, and revolutionizing the education system.

Source: The Star December 31, 2023 12:32 UTC