By May 2016, the loan balance on his payslip read 468,558 and the Makunda Primary School teacher was looking forward to clearing his loan in August. "In June 2016, Equity Bank increased the loan balance on my payslip to Sh1.18 million from Sh468,558. That means Sh711,442 was extra on my loan balance as at June 2016 after that erroneous addition," says Manyara. Manyara accuses the bank of causing him problems on the family front, in addition to the pain it has inflicted on his pocket. Can Equity Bank explain to this teacher, their customer, through The Public Eye, exactly how the new amount was arrived at and why?

Source: Standard Digital April 25, 2017 05:37 UTC