Applications can be made via e-KYC, which uses selfie-based identity verification, or through e-CP55D using enhanced information such as a registered email address - NSTP FILE PICKUALA LUMPUR: Taxpayers can now apply for a PIN via the Inland Revenue Board's (IRB) MyTax Portal, in line with the mandatory rollout of e-Services on Jan 1, 2024. "For new taxpayers, a tax number is already available, as one is automatically generated for individuals aged 18 and above. "First-time e-Filing users may apply for a digital certificate through e-KYC or e-CP55D using their registered email address," he said as a guest on Bernama Radio's Tax Clinic programme titled 'e-Filing: Tanggungjawab Pembayar Cukai' today. He said taxpayers who have forgotten their password can reset it by clicking 'Forgot Password', after which a new password will be sent to their registered email once their identification number is entered. "If the email address registered with HASiL is no longer in use, users may register or update a new email address via the Customer Feedback Form at www.hasil.gov.my under the 'Contact Us' section.

Source: New Strait Times February 10, 2026 15:39 UTC