Tan Son Nhat Customs Office opens 24/7 hotlineVietNamNet Bridge - To receive passenger’s complaints about problems and harassment they have while working with customs officers, the customs office of Tan Son Nhat international airport in HCM City has made public its hotline and email address. In parallel with the launch of the hotline, the customs office of Tan Son Nhat International Airport also issued the regulations on receiving and processing information from the hotline. A passenger performs customs procedures at Tan Son Nhat Airport. Previously, some passengers complained that several customs officers clamored for money from them. The agency hopes that the hotline will be the bridge between the agency and passengers 24/7.

Source: VietNamNet News July 21, 2016 04:07 UTC