“We have been experiencing a variety of problems related to both hardware and software,” explained TTC spokesperson Stuart Green in an email. The TTC has suspended work to install Presto fare gates at its subway stations due to the machines’ persistent mechanical and software problems, marking the latest setback in the troubled rollout of the smartcard system on Toronto’s transit network . As a result Scheidt & Bachmann is having to replace the motors on all 1,000 gates the TTC has contracted for. According to the acting CEO’s report, to date fare gates have been installed at 115 entrances across 65 of the network’s 75 stations. Metrolinx owns Presto, but the fare gates are the responsibility and property of the TTC.
Source: thestar March 15, 2018 23:48 UTC