15:48Moneysavingexpert.com is reporting that the first compensation payments are already going out to customers who have complained. The bank paid McAdam £15 to cover interest charged for delayed payments on her credit card, and a further £25 for inconvenience caused. The £40 was paid into McAdam’s TSB account just before noon on Thursday. If ‘inconvenience’ payments to affected customers match the £25 paid to McAdam, then TSB is in line for hefty payouts. It has 1.9m online and mobile customers, and if all received the payment the bill would be £47.5m.

Source: The Guardian April 26, 2018 06:50 UTC