TSB CEO and chair to face grilling by MPs over IT chaosThe embattled TSB chief executive is to face intense questioning from MPs as the bank stumbled into its second week of chaos following its catastrophic IT failure. TSB said on Monday its online banking services were “available again but some customers may still have difficulties accessing and using these services”. A week after problems first emerged, TSB’s online services continued running significantly below capacity, with some customers reporting they were still blocked from their accounts. All TSB mortgage customers have been prevented from viewing any details of their account online for more than a week. The committee hearing is likely to focus on what TSB will do to compensate customers and if Pester will still receive a bonus.

Source: The Guardian April 30, 2018 16:30 UTC