TJX also shuttered its anemic e-commerce business during the same period, meaning its total sales in North America were basically zero. Since reopening, the TJX stores have generally been booming, chock full of customers desperate to get out of their homes and into a place where they could search for bargains (or at least perceived bargains). Apparently they are also checking out whatever online sales TJX offers, but with far less satisfaction. The Journal article says its current online business represents just 2 percent of its total sales. But what will they say when e-commerce becomes a quarter, a third or even more of the overall retail industry?

Source: Forbes June 24, 2020 21:45 UTC