The team, Dickson adds, used to quickly respond to emails from the bank’s Kenyan customers overseas and also engage in online chats, recruiting new ones. He is urging the management to shed some light on why the special unit could have been scrapped. The consequence of this, he adds, is the diaspora customers’ difficulty in getting some crucial feedback from back home. But profiting from their misery are the owners of the numerous water bowsers, who have been doing brisk business. It’s probably bored of seeing residents spend hours in traffic jams.” His contact is [email protected]

Source: Daily Nation March 11, 2019 15:00 UTC