I was tasked to speak on “How traditional retail businesses see the future”. With the advancement of technology, availability of broadband wifi and smart phones, will e-commerce eventually replace the traditional distribution channel of distributor-retailer-consumer? In UK, Sainsbury Argos just announced that their online sales is now 18% of total sales. Again our traditional distribution channel will be disrupted. I would classify the late 80s and 90s as the golden era of retail distribution growth in Malaysia.

Source: The Star January 13, 2017 23:49 UTC