The controversy over surge pricing by taxi aggregators has resurfaced, with several city commuters complaining of paying Rs. But in the last one week, I have been paying Rs. 500 for the same distance with a surge of 1.7x,” said Aparajita Kayal, a communications professional who uses Uber regularly. Earlier this year, the State government introduced norms to regulate taxi aggregators and while they did not specifically ban surge pricing, they had capped the maximum charge per kilometre at Rs. Apart from the basic fare, the receipts from the aggregator, which The Hindu has copies of, list additional charges, including a distance surcharge, a ride time charge as well as surge pricing.

Source: The Hindu October 01, 2016 21:00 UTC