Supermarket offers to refund money over bad maize flourRetail chain Carrefour has strongly rejected claims that it was aware of an impending investigation on bad maize flour. The supermarket said that the Retail Trade Association of Kenya (RETRAK) made it aware last Thursday and immediately withdrew all the maize flour mentioned in a list by the Kenya Bureau of Standards (KEBS). Carrefour said it would refund customers who had bought the bad flour and asked them to visit any of their branches with receipts or proofs of purchase. “We also would like to emphasise to our valuable customers that any maize flour concerned which has been purchased at Carrefour can be returned and refunded in any of our branches,” said Carrefour. The millers whose licences have been suspended include Kitui Flour Mills (Dola maize meal), Alpha Grain limited (Kifaru maize meal), Pan African Grain Millers (Starehe maize meal), Kenblest limited (210 Two Ten maize meal) and Kensalrise Limited (Jembe maize meal).

Source: Standard Digital November 11, 2019 12:04 UTC