A replacement aircraft for a grounded Sunwing Airlines Boeing 737 Max was forced to make an emergency landing in New Orleans on the weekend, sparking anger among passengers who complained they were stranded for hours. ( Randy Risling / Toronto Star )However, Sunwing normally has no connection to the New Orleans airport, creating logistical issues for the 239 people aboard, the company said. “We didn’t have our staff on the ground to support communications,” the company said in a statement. Sunwing said it provided its stranded passengers with water service, snacks and pizza while it sought to replace have Eastern replace the aircraft. “We are very apologetic for this unfortunate start to their vacation and have compensated accordingly,” Sunwing said.

Source: thestar March 31, 2019 17:35 UTC