More than a day after India’s first private airline Jet Airways Ltd announced that it would temporarily cease operations amid a fund crunch, passengers across the globe have been left in the lurch. “Our Jet Airways flight has been cancelled and we’ve been promised a refund but have no idea when it would get credited. I had paid less than ₹1,500 for the Jet flight and now had to shell out ₹4,600," said Subramanyam. Though Jet Airways has said it would refund the full amount, there is no clarity on how long that could take. Jet Airways informed Ravi that they’ve refunded the complete amount but the aggregator said they haven’t received any money from the airline.

Source: Mint April 19, 2019 10:18 UTC