“BASICALLY, I DIDN’T see a risk,” said Eddy Banuelos of paying $1,045 for a sofa he’d never sat on or touched. The couch in question, an 86-inch model, handsomely tailored in a gray called Crushed Gravel, came from the website of new furniture company Burrow. It paid for the shipping and was prepared to cover return costs, too, if the 24-year-old Chicago pharmacy student found the sofa wanting upon arrival. A year later, Mr. Banuelos reports that his comfy divan has held up well, and he shrugs off what some might call a leap of faith: “I thought it was worth a try.”Call...

Source: Wall Street Journal December 13, 2018 20:30 UTC