KOTA BARU: Shortage in workforce, excessive workloads and the absence of round-the-clock CCTV surveillance have been identified as weaknesses enabling security breaches at national entry points, said the Immigration Department. Its director-general Datuk Zakaria Shaaban said lack of officers would lead to heavier workload and this could compromise the effectiveness of operations at inspection counters. Beyond staffing, uninterrupted 24-hour CCTV monitoring has also been flagged as a critical mechanism for prevention, surveillance and quality control, especially at high-risk locations. The absence of such a system, he said, would undermine accountability and make it difficult to detect early signs of misconduct or procedural violations. “This measure supports our commitment to strengthening integrity, transparency and operational efficiency at our entry points.

Source: The Star January 24, 2026 01:33 UTC