MPs say there appears to be a ‘stitch-up’ between delivery firm Hermes and Sports Direct to short-change couriers by mislabelling heavy itemsMPs on two parliamentary select committees have challenged Sports Direct over claims it is deliberately under-paying couriers by mislabeling heavy items, including bicycles, as lightweight packets to avoid paying the fair delivery cost. Last year MPs accused Ashley of running Sports Direct like a Victorian workhouse following a Guardian undercover investigation of conditions at its Shirebrook facility. Sports Direct is alleged to regularly dispatch heavy parcels to Hermes drivers labelled as “packets”, a classification meant for small items that weigh less than a kilogram. The whistleblower claimed Sport Direct “almost always sends parcels through as packets”. This applies to all our clients and ensures that both Hermes and our couriers receive the correct payment.
Source: The Guardian September 14, 2017 13:21 UTC