Though the vote was not binding, shareholders made an independent review a condition for letting chairman Keith Hellawell remain and on Tuesday Ashley caved in. To get the resolution through, Williamson forged an unlikely alliance – with City fund managers. After Tuso wrote to leading shareholders asking them to vote against Hellawell at the September 2015 AGM, opposition to the chairman increased. She promised to win over shareholders, use the courts and persuade customers to get fair treatment for all workers. Williamson says low pay, zero-hours contracts and other employment issues have now shot up the agenda for politicians, shareholders and consumers.

Source: The Guardian September 24, 2016 15:00 UTC