The school has a student strength of 12,000 and 700 odd staff, all of who use the school app. The “Covid helpline”, a new option on the school app, where the school will post all requests for help or information. The people who can help can then directly contact the person who has generated the request. The back office of the school will work on processing requests for 13 to 14 hours and the school said they would try to post requests within an hour of receiving them. However, requests coming between 9pm and 8am will be posted on the next day around 9am, the school said in the notice.

Source: The Telegraph April 28, 2021 20:03 UTC