Of course I still say “sorry.” Because sorry, in this case, shows that I empathise with the person waiting for me. Even more important is to say “sorry” in situations where it was us that caused feelings of sadness or disappointment. It’s these situations where I do believe my apologies are sincere, so they aren’t ones I am talking about when I say I want to say sorry less. I don’t think it is, especially when we have so many other words in the vast catalogue of the English language to choose from. To say “sorry” in moderation and, more importantly, with the authenticity and sincerity it deserves.

Source: The Herald November 06, 2023 07:37 UTC