Social engineering fraud typically happens through email, phone, or text — or in Tomlinson's case, through online chat windows. Watch Marketplace's investigation into social engineering fraud at 8 p.m. Friday on CBC-TV and online. Social engineering on the riseTomlinson's losses may sound extreme, but companies around the world say social engineering attacks are on the rise. The emergence of social engineering fraud comes as no surprise to ethical hacker and cybersecurity expert Joshua Crumbaugh. 1:00Crumbaugh believes companies need to better educate their customer service representatives on how to identify and prevent social engineering hacks.

Source: CBC News February 08, 2019 09:01 UTC