The three telecoms providers said customers will automatically be shifted over to cheaper deals when their contracts end to help ensure they're paying a fair price. Telecoms regulator Ofcom said the move will benefit around 1million vulnerable out-of-contract customers and save them an average of around £70 a year. Many of these customers are also prevented from moving onto cheaper deals because the best prices are reserved for 'new customers only'. Plusnet said customers will automatically be moved to the best deal after their discount period, including those available to new users. Sky said customers will get an annual price review, which will see them moved to the cheapest out of contract deal.

Source: Daily Mirror July 28, 2020 16:55 UTC