As part of company-wide digital transformation strategy, Sitel revamped its hiring process with data-driven software, building an end-to-end digital hiring process, decrease attrition and future-proof its talent acquisition processes. “The journey to revamp and improve the employee recruitment process didn’t happen overnight. Sitel has been innovating digital solutions for a while now and talent acquisition is a key area of importance for our business,” Sitel Philippines, India, Australia and New Zealand Chief Operating Officer Ravi Iyengar said. The recruitment software digitized Sitel’s application process and allows aspiring applicants to apply online, submit all the information needed virtually and undergo all required screenings. The efficient method of collecting and sorting data allows Sitel’s Talent Acquisition team to be agile and make quick decisions during the hiring process.

Source: Manila Times December 26, 2020 17:15 UTC