Sikorsky to open first customer support centre in Thailand - News Summed Up

Sikorsky to open first customer support centre in Thailand


“This decision further exemplifies Sikorsky’s commitment to the Asia-Pacific region and to ourcontinued focus on customer support excellence,” said Christophe Nurit, Sikorsky’s regionalsales executive, Asia. “As the preferred service centre in Thailand, Thai Aviation Services will provide a critical role in offering the highest level of support for Sikorsky helicopters in a strategically important region.”“Thai Aviation Services has a long-standing partnership with Sikorsky over the past 25 years. Sikorsky said the customer support centre would enable quick access to its logistics and spare parts inventory for operators while providing advanced service capabilities. In addition to authorised support centres, Sikorsky said its customer support organisation maintained four forward stocking locations in S-92 and S-76 fleet-concentrated regions and fields more than 100 customer service representatives, all connected through its “state-of-the-art” customer care centre in Trumbull, Connecticut. These aircraft enable the Bangkok-based operator to continue its track record of providing safe,reliable helicopter transportation to oil and gas customers in the Gulf of Thailand, Sikorsky said.


Source: The Nation Bangkok April 18, 2017 05:15 UTC



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