Online shopping has seen a surge in popularity over the last 12 months but shoppers are being warned that consumer protections end at New Zealand’s border. Over the last 12 months Commerce Commission has received 45 complaints against online electronics retailer Dick Smith. 123RF With the rise of online shopping, shoppers are being warned that their consumer rights end at the New Zealand border. Shoppers needed to check who they were dealing with, check the retailer’s return policy and check online reviews from other shoppers, Wilson said. Supplied Consumer NZ head of research Jessica Wilson says shoppers need to investigate the companies they are buying from.

Source: Stuff January 07, 2021 15:56 UTC