LONDON — Shares in British Airways' parent company have tumbled after a catastrophic IT failure stranded thousands of passengers during a holiday weekend. Shares in the International Airlines Group dropped about 3 percent in the first day of trading Tuesday after a weekend that saw hundreds of flights cancelled. Shares in IAG, which is also listed in Madrid, had already fallen heavily in trading in Spain on Monday. Salmon says the cost of compensation and refunds could well run into the tens of millions. Salmon says "the whole sorry episode has undeniably put a dent in BA's reputation for delivering a premium service."
Source: The China Post May 30, 2017 09:00 UTC