Shannon Airport has claimed the top spot in the travel category and ranked 4th overall in Ireland’s Customer Experience Insights (CXi) Report 2024. Shannon Airport’s rise in the rankings is a major achievement, as it now leads the travel sector and ranks as the highest-rated airport in the country. The Mid-West airport has been praised for its friendly staff, efficient security, accessible services, and convenient parking. In 2017, the airport installed the first airport sensory room in Europe for passengers with sensory needs, in conjunction with its Autism Awareness Programme. In 2022 the airport was designated an Age Friendly airport by the World Health Organisation (WHO), one of only two airports in the world to earn this status.

Source: The Herald October 08, 2024 14:16 UTC