Service Canada employees who interact with the public are being asked to stay away from terms like Mr., Mrs., father and mother, and to use gender-neutral terms in their place, CBC News has learned. The same goes for honorifics such as Mr., Mrs., and Ms., and in both languages. Social Development Minister Jean-Yves Duclos, whose department oversees Service Canada, took to Twitter Wednesday to clarify that agents can still call people Mr. or Ms. if that's what the caller prefers. — @jyduclosService Canada helps Canadians connect with a variety of government programs, including Employment Insurance, the Canada Pension Plan and Old Age Security. The bill updates the Canadian Human Rights Act and the Criminal Code to include the terms "gender identity" and "gender expression."

Source: CBC News March 21, 2018 12:38 UTC