Archer's hospital phone service was included in a line on her bundled Bell home account, which is on automatic debit. Jerry Archer said his mother's hospital phone service was included in a line on her bundled Bell home account, which is on automatic debit. When the family contacted the phone company, it stopped charging for the hospital phone and placed a credit for $749.80 on her account. "Patients are required to cancel their hospital phone service," Bell Aliant spokesperson Isabelle Boulet said in an email. According to the Nova Scotia Health Authority website, patients can hook up their hospital phone service by calling Bell from the bedside phone and requesting service.

Source: CBC News March 21, 2018 07:52 UTC