Nominated Senator Beatrice Kwamboka has lost a court case against national carrier Kenya Airways (KQ). Kwamboka had sued the airline claiming that she was humiliated following a downgrade of her flight seat from business to economy. At the same time, the judge found that the senator could not prove in her case that she got an inferior service by sitting in the economy class. In the suit filed early this year, Kwamboka complained that her business class seat was sold and KQ did not offer an apology to her. The company said the senator was offered a comfortable seat in the economy class and issued a downgrade form for a refund.
Source: Standard Digital December 24, 2021 18:13 UTC