At a Sears Hometown store in Barre, Vt., shelves are bare of Craftsman tools, Whirlpool washing machines and Kenmore ovens. With little product to sell, owner Tom Coulter said he is turning customers away daily. When the store has merchandise, the prices are often lower on the website of its sister chain, Sears. Mr. Coulter said his commission and bonus will be penalized if he matches sears.com’s prices, though he is able to match the prices of other chains without penalty.

Source: Wall Street Journal January 20, 2020 14:26 UTC