Sears was once America’s biggest retailer. Here, two former employees and one ‘Sears super shopper’ explain some of the company’s missteps. Some told of shopping at Sears as a child with their parents. Others talked about the prestige that once came with a job at the retailer. Still others bemoaned the missteps that led to the company’s downfall...

Source: Wall Street Journal March 18, 2019 12:56 UTC