The Grand Hotel in Scarborough has begun taking aim at its negative reviews, as complaints continue to bog down its Tripadvisor pageAn infamous hotel has begun taking aim at its negative reviews as complaints continue to bog down its Tripadvisor page. This month the Grand Hotel has taken it upon themselves to respond regularly to reviews on travel site Tripadvisor. The most recent was a five star review saying that every time they visited it got better. Staff very helpful and will go out of their way to please.”Another five star review read: “The Grand was an amazing hotel, clean and comfortable. The Mirror spoke to a spokesperson at the Grand Hotel in Scarborough who did not wish to comment.

Source: Daily Mirror April 16, 2022 00:36 UTC