Down Detector is a website used to report online outages and the bank has taken a sharp turn upwards as customers report issues. According to customer reports on Down Detector, the majority of issues are with mobile and online banking. Santander banking app updateReplying to a customer on social media, the bank said: “we're aware of an issue with our app. If you're asked to verify your log on with the app, you can click 'learn more' then 'don't have a smartphone' to verify via an OTP.”One customer wrote: “Santander, is your app down? Of that number 76% are related to mobile banking while a further 24% are related to online banking.

Source: The Herald November 14, 2022 10:16 UTC