The fiasco of Samsung’s fire-prone Galaxy Note 7 smartphones - and Samsung’s stumbling response to the problem - has left consumers from Shanghai to New York reconsidering how they feel about the South Korean tech giant and its products. (Ahn Young-joon/Associated Press)SEOUL, South Korea — The fiasco of Samsung’s fire-prone Galaxy Note 7 smartphones — and Samsung’s stumbling response to the problem — has left consumers from Shanghai to New York reconsidering how they feel about the South Korean tech giant and its products. Hahm Young-kyu, a 43-year-old South Korean office worker in Seoul whose wife is still using the Galaxy Note 7, exclaims in frustration that the manufacturer tried to “cover up” the Note 7’s failings. “Now they’ve got to demonstrate why potential buyers shouldn’t worry about future Samsung devices,” Dawson said. As one of the world’s largest tech conglomerates, Samsung can afford to discontinue the Note 7, which was not its biggest-selling phone.

Source: Washington Post October 12, 2016 05:48 UTC