Safaricom sends message to customers by mistake - News Summed Up

Safaricom sends message to customers by mistake


Safaricom Chief Executive Officer Peter Ndegwa (PHOTO: FILE)NAIROBI, KENYA: A system error sent thousands of Safaricom subscribers text message on Monday prompting discussions on social media pages. The message with the word ‘test!’ came from shortcode 44444. It was immediately followed by an apology from Safaricom asking subscribers to ignore the text. “Dear Customer, Safaricom would like to sincerely apologise for earlier sending you a test message in error. From the response, it was evident that his followers also received a similar message followed by an apology.


Source: Standard Digital February 23, 2021 08:51 UTC



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