With AI becoming mainstream, small businesses are also looking to AI to streamline their operations, automate tasks, reduce complexities and better manage costs, but there’s room for further adoption. As these small and medium-sized businesses (SMBs) consider taking a page from the enterprise playbook, SMB owners should consider the myriad of benefits AI offers. The combination of AI and machine learning can offer small businesses the ability to forecast demand and plan to accommodate the ebbs and flows of demand. “Small businesses should look to larger companies to help guide them toward best practices for both efficiency and customer satisfaction,” said Vilosius. By adopting AI, SMBs can not only ensure overall efficiency, but also look to build better and more effective relationships with their core customer base.

Source: Forbes June 25, 2024 19:02 UTC