CHANGING LANDSCAPEIncome from traditional banking business has declined in line with changing consumer behaviour in the digital era. The bank needs to speed up its digital transformation and search for new growth areas, he said. This strategy calls for three models, or as Mr Arthid calls them three generations of financial services in the future. Mr Arthid says SCB is planning for business operations in three new models or what he calls the three generations of financial services. The third generation features fully digital, technology-based services, covering digital assets and blockchain technology.

Source: Bangkok Post June 03, 2021 23:15 UTC