While Carol's daughter Caroline Thompson battled it out with Ryanair to recoup some of the £2,189 they'd spent on flights, the Bolton mum fell ill with coronavirus. The 63-year-old spent 43 days fighting for her life in a coma and strapped up to a ventilator at the Royal Bolton Hospital. Now Ryanair is being investigated by the Competition and Markets Authority which said the airlines' refund stance could have left customers out of pocket. The family stopped pushing for a refund not long after the flight left without them when Carol fell ill."My mum then went on to catch Covid," Caroline, 41, continued. "As a family we have been through so much and for Ryanair to basically steal over £2,000 from us is disgraceful.

Source: Daily Mirror June 10, 2021 15:13 UTC