Ryanair has pledged to extend the waiving of flight change fees for customers making bookings over the Christmas period to provide “peace of mind” to its customers. The airline has come under criticism from passengers and business organisations, including the Irish Travel Agents Association, which said a lot of time has been spent since March “chasing refunds” from Ryanair and other airlines. Chief medical officer (CMO) Tony Holohan has also advised Irish abroad not to make plans to travel home for Christmas, saying it would be regarded as “non-essential” travel. Passengers and business organisations have said they spent a lot of time since March “chasing refunds” from Ryanair and other airlines. The Irish Examiner had asked Ryanair for further comment but had not received it prior to this article being published.

Source: Irish Examiner November 20, 2020 22:18 UTC