What is the mall operator’s responsibility, and what’s the responsibility of the retailers? Quite simply, it is up to the mall operator to draw foot traffic into the mall, and give retailers within it an opportunity to take advantage of that foot traffic. How they bring in that foot traffic is generally up to them. Over the past decade or two, mall operators have become dependent on “anchor stores,” typically department stores, to drive that foot traffic. Quite simply, mall operators have to find different ways to engage consumers.

Source: Forbes January 03, 2018 14:03 UTC