Surveyed staff said they were offering "below par service" and sometimes go home in tears due to inadequate staffing levels and care standards. Standard care is missed or delayed in almost every shift, and that aged care staff frequently face distress and exhaustion in their work, the report shows. The public would be shocked at the findings of the research, which was conducted late last year, NZNO industrial advisor aged care David Wait said. We have more people in aged care, they're entering facilities later in life with much greater care needs and they're living longer. She said a simple solution, however, would be to review the Staffing Standards and set mandatory minimum staffing numbers.
Source: Otago Daily Times March 13, 2019 00:11 UTC