They—above and below in the hierarchy—are the role occupant’s role partners. For example, an academic accepting the position of department chair, would have his/her own role conception of a department chair. Similarly, role partners (the college dean and the departmental academics) have their own role expectations of the department chair. In my experience in studying roles, role frustration could occur when role expectations of role partners and role conception of a role occupant are not congruent in some or on all aspects of administration. tend to have less or more congruency of role expectations with role conceptions among role partners.
Source: Manila Times November 02, 2017 16:07 UTC