The use of robotics and advanced analytics are apparent and mature in industrial settings, while in support functions such as HR, it has the potential to be just as revolutionary but the uptake has been a little slower. In fact, the potential up-sides mean that automation of support functions is an inevitability, as market forces drive businesses to strive for ever greater efficiency efficiency. CareerBuilder’s survey bears this out – with 72% of employers predicting that certain recruitment and HR roles will be completely automated by 2028. This month PeopleDoc launched their solution to the problem automating the disparate toolsets used across business support functions. Their Robotic Process Automation platform uses “PeopleBots” which run alongside existing systems to “listen” for events and processes which can be automated.

Source: Forbes June 06, 2018 04:18 UTC