They also had no interaction with the sales team — which was sequestered in a different area of the building. The consultants were the right people in the right role — but with no support to perform their best. We also redefined the roles and responsibilities throughout sales and marketing to get the right people in the right roles. John, Sarah, Toni and Harry worked on their on key challenges. Harry was moved out of sales management and into the right role — marketing — where he is brilliant and a perpetual learner.

Source: Forbes May 24, 2017 17:19 UTC