Ride-hailing platforms in Philippines push toward 'superapp' modelGas station attendants refuel vehicles in Quezon City on March 2, 2026, a day ahead of the expected oil price hike. MANILA, Philippines — Newer ride-hailing platforms such as inDrive are expanding beyond passenger transport, adding services like deliveries, digital payments and AI-powered tools as they move toward becoming broader "mobility superapps." Ride-hailing companies are similarly testing AI-powered customer service systems and automated support tools to help manage bookings, driver schedules and emergency responses. The rapid growth of digital payments in the Philippines is also encouraging mobility platforms to integrate cashless payment and online banking directly into their apps. Other ride-hailing companies are now trying to replicate the model to remain competitive.

Source: Philippine Star March 13, 2026 05:19 UTC