According to Forrester, 68% of global business leaders list digital transformation as a top priority for their business. Only 3% of retailers have actually completed a digital transformation project, according to a study by Oxford Economics. Digital transformation is becoming a higher priority for three big reasons. However, there has been a lot of resistance to fully embracing digital transformation in retail. For retail, eCommerce was the first digital technology that kicked off the need for digital transformation.

Source: Forbes March 12, 2018 13:41 UTC