Schwartz announced the new “Winning Together” plan, which he said would help improve profitability for the company’s restaurant owners. He said the plan centres on improving the restaurant experience, product excellence and brand communications. Restaurant Brands International Inc. announced a plan Tuesday for improving the customer experience and sales at its Tim Hortons operations, which were the weak spots during an otherwise strong first quarter for the company. “We’ve made good progress on building a strong and a positive agenda with the restaurant owners,” he said. The dissident franchisee group was quick to point out it believed the plan was ill-conceived and would cost individual restaurant owners about $450,000.
Source: thestar April 24, 2018 16:43 UTC