QC Kristy McDonald was commissioned to investigate the incident and her report describes the agency's regulatory approach as "flawed." Kevin Stent The NZ Transport Agency is undergoing internal and external reviews to improve its enforcement of safety standards. Organisations and inspectors licensed to do vehicle safety checks were treated as "customers" and education was prioritised ahead of strong regulatory oversight. "Poor performers must be regulated to protect the public," said McDonald who recommended the transport agency "return to first principles" and focus on public safety. "I am deeply saddened that Mr Ball tragically lost his life when the Transport Agency's regulatory function was not focused on public safety."

Source: Stuff February 11, 2019 22:15 UTC